Question:
Within CRM there exist two separate functionalities relating to Negative Sample Inventory and preventing oversampling: "Preventing Negative Sample Inventory", and "Negative Sample Warning Indicator". What is the difference between these two functionalities in messaging and usage?
Answer:
Preventing Negative Sample Inventory will not allow users to oversample based on the available inventory within Veeva CRM. The Negative Sample Warning Indicator will provide UI messaging to let the user know they are entering a value that will result in a negative Sample inventory, but will not prevent submission of the call. Refer to the table below for a full overview of the differences:
| Preventing Negative Sample Inventory | Negative Sample Warning Indicator | |
| Function | Prevent users from submitting a call if the selected Sample disbursement would result in a negative inventory | Provide a warning message when a user's Sample disbursement would result in a negative inventory, and still allow call submission |
| Messaging |
Error: Not enough inventory |
Warning: The selected Quantity of Samples will create a Negative balance of Inventory for the Sample Lot. |
| Veeva Setting Configuration | PREVENT_NEG_SAMPLE_vod | ENABLE_NEG_SAMPLE_INDICATOR |
| Platforms | Browser (Lightning), CRM Desktop (Windows), iPad, iPhone | Browser (Classic), CRM Desktop (Windows), iPad, iPhone, Windows Tablet |
Related Documentation:
CRM Help Documentation: Preventing Negative Sample Inventory
CRM Help Documentation: Displaying the Negative Sample Warning Indicator