Question:
Within CRM there exist two separate functionalities relating to Negative Sample Inventory and preventing oversampling: "Preventing Negative Sample Inventory", and "Negative Sample Warning Indicator". What is the difference between these two functionalities in messaging and usage?
Answer:
Preventing Negative Sample Inventory will not allow users to oversample based on the available inventory within CRM. The Negative Sample Warning Indicator will provide UI messaging to let the user know they are entering a value that will result in a negative Sample inventory, but will not prevent submission of the call. Refer to the table below for a full overview of the differences:
| Preventing Negative Sample Inventory | Negative Sample Warning Indicator | |
| Function | Prevent users from submitting a call if the selected Sample disbursement would result in a negative inventory | Provide a warning message when a user's Sample disbursement would result in a negative inventory, and still allow call submission |
| Messaging |
Error: Not enough inventory |
Warning: The selected Quantity of Samples will create a Negative balance of Inventory for the Sample Lot. |
| Veeva Setting Configuration | PREVENT_NEG_SAMPLE_vod | ENABLE_NEG_SAMPLE_INDICATOR |
| Platforms | Browser (Lightning), CRM Desktop (Windows), iPad, iPhone | Browser (Classic)*, CRM Desktop (Windows), iPad, iPhone, Windows Tablet |
*At this time, Vault CRM does not support this functionality on the browser platform.
Related Documentation:
Veeva CRM Help Documentation: Preventing Negative Sample Inventory
Veeva CRM Help Documentation: Displaying the Negative Sample Warning Indicator
Vault CRM Help Documentation: Preventing Negative Sample Inventory
Vault CRM Help Documentation: Displaying the Negative Sample Warning Indicator