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How is the Delivery Status of Sample Order Transaction Updated in CRM?

  • Updated

Question:

How is the Delivery Status of Sample Order Transaction updated in CRM?

Answer:

Veeva does not update the Delivery Status field. This field is for customer use with integration processes so that they may update based on data from their carriers (UPS, FedEx, etc).

Related Documentation:

CRM Help Documentation: Configuring Sample Requests (BRCs) for Users

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