Overview:
On initial install, Safari reports an error: Cannot Open Page - Safari cannot open the page because the address is invalid.
On update, iRep minimizes the app, but does not update the software.
Root Cause:
On iOS 10.0, 10.1, 10.2, and 11.0 and newer, this occurs if Installing Apps is restricted. This is done directly on the device or through Mobile Device Management (MDM) software. iOS versions prior to 10.0, and 10.3 permit installation even with the restriction enabled.
Solution:
This prevents users from installing or upgrading apps from app store. However, users are able to install and update Veeva CRM.
Related Documentation:
CRM iRep Online Help: Installation
Send us your feedback: We're always looking for advice to help improve our Knowledge Base! Please let us know if this article was helpful or provide feedback on how we can improve your experience here.
Thank you