Overview:
After sending an approved Document to a Health Care Provider (HCP), the related Sent Email record fails (Status_vod = Failed_vod) with the following error:
At least one associated document referenced is not in approved state: [Vault document URL].
Root Cause:
The approved document and the related piece associated with it are both in the Approved state. However, the related piece is a multichannel presentation with multichannel slides.
Solution:
The related piece only allows a single target document. Adding a multichannel presentation as a related piece is not supported.
Related Documentation:
Vault Help Documentation: Relationship Types for Email Templates and Email Fragments
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