Overview:

Why are users not able to drop more than eight (8) samples on a Call in Veeva CRM for iPad?

Root Cause:

The iPad Maximum Samples setting in the Veeva Custom Settings determines the maximum number of samples that can be dropped on a Call. The Out-of-the-Box value for iPad Maximum Samples is 8.

Solution:

Configure the iPad Maximum Samples Veeva Setting to the desired number of maximum samples.