The user defines Product Metrics, Detail Group and Metrics Configuration. An error displays under the Detail Group in Ratings and Evaluations of the CRM Account: There are no metrics currently selected for the Ratings Control.
- The product is not assigned to the user.
- The user has no Field Level Security (FLS) permission to the Detail Group field of the Metrics Configuration object.
- Assign the product to the user through My Setup.
- Grant Read FLS permission to the Detail Group field of the Metrics Configuration object. See Set Field Permissions in Permission Sets and Profiles.
CRM Help Documentation: Metric Configurations
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