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Error: Unable to access this feature - Your account does not have all the required permissions - When Trying to Assign an Account to a Territory Using the Assign Territory Button in Veeva CRM

  • Updated

Overview:

An end-user would like to assign an Account to a Territory using the Assign Territory button on the Account page layout, but the following error message appears:

Unable to access this feature - Your account does not have all the required permissions.

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Root Cause:

The end-user does not have all the required permissions. This feature requires the following Object Level Security (OLS) at the bare minimum:

  • Account - Read Object access
  • Zip_to_Terr_vod__c - Read Object access
  • Brick_to_Terr_vod__c - Read Object access
  • Address_vod__c - Read Object access

Solution:

Grant the end-user access to the Objects mentioned above and clear the Veeva cache.

Related Documentation:

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