Overview:
When attempting to sync in CRM, users receive the following error:
Error: VOD_CALL2_AFTER_UPDATE_TRIGGER: execution of AfterUpdate caused by: System.LimitException: Too many SOQL queries: 101
When reviewing the user's Activity Log, the error appears as follows:
Error message: VOD_CALL2_AFTER_UPDATE_TRIGGER: execution of AfterUpdatecaused by: System.LimitException: Too many SOQL queries: 101Trigger.<CUSTOM TRIGGER NAME>: line <NUMBER>, column <NUMBER>
Root Cause:
This issue occurs when a custom trigger is causing too many SOQL queries to be performed, thus preventing the sync from completing successfully.
Solution:
Please work with the developer of the custom trigger to resolve this issue by reducing the number of SOQL queries performed by the Trigger. If the custom trigger name includes vod, please work with the Veeva Managed Services contact to resolve this issue.
Related Documentation:
N/A