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Error: Server or Internet error. Try again Later - While Clicking on the Video Icon for CRM iPad Engage Meeting

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Question:

After clicking on the Video icon for a CRM iPad Engage Meeting, an error occurs: Server or Internet error. Try again Later

Answer:

When a user receives the error, it means the user is not assigned a License under the Engage Meeting Administration Tab.

To obtain additional licenses, use the following information:

  • For Production, contact your Veeva Account Executive (AE)
  • For a Sandbox, log into the Support Portal and open a Support ticket 

Related Documentation:

CRM Help Documentation:

 

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