A Customer has a set of Account records automatically opted-in despite there are no Multi-Channel Consent records captured for those Accounts. Approved Email can be sent without capturing Consent records.
The Account.Approved_Email_Opt_Type_vod field is populated with a value Implicit_Opt_In_vod.
Implicit_Opt_In_vod=’Opt-in Not Required’. This determines if an opt-in record is required or not.
CRM Help Documentation: Managing Approved Email Consent for Accounts
Send us your feedback: We're always looking for advice to help improve our Knowledge Base! Please let us know if this article was helpful or provide feedback on how we can improve your experience here.