Overview:
When using Consent Capture for Content Type, the Content_Type_vod__c.Name field value is visible on the consent summary page instead of the Consent_Line_vod__c.Content_Type_Display_Name_vod__c field value.
Root Cause:
The Product_Preference_vod__c picklist on the Consent Type record is set to All_Content_Types_vod which renders all the Content Types that are available for the user. It ignores the Consent Line records where the display name is added and displays the name of the available Content Types on the consent summary page.
Solution:
To display the Content Types by the display name added into the Consent Line records, set the Product_Preference_vod__c picklist to All_Lines_vod:
- Open the relevant Consent Type record and click Edit.
- Choose the picklist value All_Lines_vod for the Product_Preference_vod__c field.
- Click Save.
- Clear the Veeva Cache.
Related Documentation:
CRM Help Documentation: Capture Consent for Content Type
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